In the images you captured, your KYC is still in the review process, verification isn't final.
I have a friend who has withdrawn from them 20+ times without issues, yet my account was restricted from betting and withdrawing after 3.
So what does that mean, do your friend have the same opinion about this site? I think you're too hasty to jump to conclusions. Let's just say they're not really a scam, just have a lousy team to sort things out.