Hey International,

1. After the top-up, I get British Pounds at a market rate and pay 4% top-up fee, right?

- Yes correct, when you top-up your Corporate account the rate is 4%.

- If you are a Digital Banking Platform owner, your users pay a reduced rate of 2.5%.

This can be found at our FAQ: https://www.platoo.business/faq


2. When I pay with GEL, do you use a direct Visa GEL-to-GBP conversion rate? Or the conversion is via USD (GEL-to-USD and then USD-to-GBP)? Is there any extra fee related to such conversion?

- Top-ups in "Local currency" are charged at 4%. Top-ups in GEL will automatically be converted to GBP at the interbank rate(Standard VISA card charges).
- Please note Top-up in "Local currency" is reserved for users who have successfully topped over £5,000 within 12 months.

Hope this answers your questions.