Hi, i wager only 100 $ and i want to withdraw my balance but i have in pending for 3 days my withdraw and they want to submit kyc, i complete kyc but for 3 days they told me to wait. For me duelbits is a SCAM site.
Most of the people here know how Duelbits has run from the beginning until now without any fraud problems especially for only $ 100 and I think it's only about time that you have to wait until the Duelbits team gives you clarity regarding whether your KYC passes or not.
You can read the replies from several people here which are very clear and you can understand and for me if you don't make any mistakes or violations on this platform you don't need to worry because your funds will not be lost and it only takes time to verify your KYC data .
I hope you have to be patient until everything is clear from the review team and I think you don't need to say it's a scam.
Some of those gamblers that have this kind of issues have failed in their attempt to get the right answer to this kind of problem, because in this situation, it is obvious that only the support will help the player out since he already submitted the KYC demands and waiting for their response to and the response is taking longer than expected, if he contact support, their will be able to help him fix the issue if there is any or letting him know how long he is going to wait,
I encountered similar issues on an exchange recently and when i contact the supportIi was informed that I had to wait 2 extra days to get the issue fixed and by then I had nothing else to do but to keep waiting until the issue was resolved, so the mate can contact the support or send a reminder if he already created a ticket on this issue.