Call me cynical, but I don't think the main purpose of their story is to share their "KYC experience" from HitBTC. They created an account, minutes later hit --pun intended-- this specific thread that's been buried under several other accusation threads about how their KYC procedure is clear and easy, and then went under right after.
That's indeed quite possible.
The funny thing is, the post just backfired as it only made people remember how bad the exchange is lol.
I can not remember when last I accessed my hitbtc account, coming across this thread, I remembered I have an account on this exchange and even left some small amount of funds there which I couldn't withdraw at the time, I think I have like 30 xrp there plus other smaller amount of coins, I just opened the website now and tried logging in since I still remember my login details, I was told that my account have been disabled due to inactivity and now requesting doe the impossible for kyc verification before they can restate my account again ..
How can they disable a users account without a single warning or notification via email messages, this is so unbelievably..
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Another tactic from HitBTC to lure users into their KYC trap. They did not email so you're more likely to miss it.
Were you able to view the balance in your account? cause they may have zero'd it as well. Afaik, HitBTC has a predatory scheme of charging a monthly fee if you've been inactive for 6 months.
18.4. Inactive Account Fee. In case during 6 (six) months the User has not made a single Trade, or single Deposit, or single Withdrawal of Funds, the Account of such User shall be considered Inactive Account (“Inactive Account “). For all Inactive Accounts, HITBTC applies a monthly fee, which is the equivalent of 20 (twenty) USDT at the current SPOT rate of the USDT to the Currency in which the fee will be debited (“Inactive Account Fee “).