They will answer, that the fund is lost and cannot be recovered.

That mean, the fund should stay on there (cannot be moved). If the platform say that, moving the fund that's clear indication the fun can be recovery and the customer who owned the money (can opened) a thread case. They moved/recovery the fund while they say to us the fund cannot be moved.

I actually waiting (CHIPS) casino do these, they move my money 290$ from the address wrong network I sent. If they moved it, I will opened a thread case. Any fund lose & respond to the user cannot be recovery:
- The fund should be cannot moved
- The fund should be cannot be recovery by platform

Stay forever on there.