When it comes to fund and assets, It is well known that one needs to protect it with utmost care and caution. I believe you have heard this word here and it is very popular for members conversant with the crypto community and it says "not your keys, not your coin".This words speaks of volume because they say exactly what really happens in the crypto world when it comes to third party holding custody of your assets. Third party holding your assets does not guarantee you the ownership because they are not decentralized so therefore what ever they ask you to do, you must obey otherwise your assets are gone. This is the situation in which you are now OP.
When it comes to business, you should know that every organisation looks for a way to maximize profit which casinos are not left out and I believe this is the situation in which you are facing now as the amount of asset discussed here is not a small amount if we are to look into it. You should have withdrawn your assets long enough to protect and save yourself this stress. It is better for you to do the kyc and get your funds as they will tell you they are acting in accordance with government policies to safeguard themselves even though there is nothing for them to hold unto. This should be a lesson to you so in the future you do not entrust your funds to any third party what so ever the situation is.
I refuse to compromise my principles and privacy by complying with these demands. I am being coerced into providing my personal and private information in exchange for a refund. How can this be considered an acceptable business practice?
Until I receive the full balance i'm owed, I plan to keep this post visible indefinitely and dedicate time on weekends to leave comprehensive reviews on multiple casino review sites in order to increase awareness about this situation.
This behavior is completely unacceptable!
I have reached my limit and will no longer allow myself to be taken advantage of! 6 YEARS!!
In as much as you said you would not compromise your principles and privacy that's great but you should know that third parties are mostly centralised now and most of them are acting based on the laws governing their jurisdiction where they find themselves. If in the past they had no KYC policy that was then and not the present. As a result of government actions and sanctions,they decided to implement the KYC policies which everyone member would have to undergo before they make any withdrawal. So you would not blame them for the sudden change of policy as they too are protecting their name and image from being booted. You should know that things changes as time passes by. For instance, I believe there are some things you do then and as you grow old you changed and you stopped because you feel you bigger than those things. So it is with the casino and to cut I to short the government policy warrants that they conduct KYC on their clients so they are doing and do not forget that the are centralised.
I will advise you do the KYC and take your assets and forget about to he casino. Do no it trust any third party to keep your assets with them. Remember that " Not your keys not your coin" is still very much important. I believe you have learnt your lessons from this experience now.