Hi Rahl,
We did receive your email and our reply seems to have bounced, we've tried again just now (also, do you have a different email we could try?). The Live Support link at the top is working for most people but I am sorry it didn't work for you. We do have operators available there at almost all hours.
We'll get the Litecoin sorted for you.
Also, we don't want to upset anyone with a Mises avatar =)
Thanks,
-Crypto X Change
Thanks. Yeah, Chrome seems to be the reason live support isn't loading. I am just a bit itchy after having run into a stream of other companies with there fancy live supports and never any operators online...
It is just a small amount of LTC and it hasn't even been a day so I am sure you will sort it out.