I have a strange situation with these guys. won some small bets today on live football. after the match ended the bets were called "won" but no money was released. contacted the duckdice on live chat and first they told me that their provider is in charge and they can't do nothing. 2 hours later and still nothing (I guess this is the first case in the history of live bets that the winnings are not released) they are even ironic when I told them that you can't keep my money without everyone knowing this case on bitcointalk. I really am afraid even to think about my first withdrawal in case they release the money...
Hello,
Like I've been informing you in live support, these bets have currently not been settled by our sports provider. Once they are settled they will also reflect on your balance.
Kirito89,
Duckdice Support.
Kirito89
Like you know this is not a normal situation. The bets were live and the game ended regularly. I can't see why the bets are not released when even the provider has called them "won". In any case I have nothing to do with the provider, I have deposited at your site. You can press them on the situation and honor your duties with your customer.
regards,