Hello guys im posting here regarding the rollbit casino locking my 7000$ deposit money.I opened the account normally and they asked for verification which i did and they just locked up my account without any info.I really hope someone can clear this up since i haven't played,thats just the deposit.All im asking is getting my money back.Thanks in advance.
Maybe it's just frozen/locked for the time being considering what you deposit is somewhat huge for a single transaction. You can read there AML policy here:
https://rollbit.com/aml and I think it has explained to you on the email if how was your account was frozen. Just keep contacting them.
New users always know that forums are a great place to find help and attract attention even though we always ignore new users without complete information and cases. currently, every deposit of $2000 or more will require KYC this is a standard rule that applies to almost all casinos so there is no other way he has to go through KYC + 1x wagering before requesting a withdrawal both are ways to anticipate money laundering practices in casinos.
I saw an advice in a thread in the gambling discussion section that said it's prolly better to do your KYC stuff right away even before you make a deposit esp if you're planning on making a large deposit. What this does is you make sure your ID and other docs are good and acceptable for the gambling site.
It's what I used to do when I was playing poker hard core back in the say and it's what I still do with crypto exchanges even if I don't have any plans to make any deposit right away. I mean yeah I know the privacy stuff, they're out to get you, yadda yadda yadda... But really, how are we supposed to avoid KYC these days? Might as well just do it. If you don't want to, then don't make a deposit.