I would like to remind you that casinos always uphold their TOS and rules if they see that there's a violation they will uphold it no matter what, it applies to all their players small and VIP bettors
I understand, however, i have the feeling that in my case, they use this as an excuse to withdhold my funds no matter what. Their is also a part of is the casino legit or not.
I understand that they have "tos" and that they have to make people respect it but, i belive they should try to be more fair about their decisions. In my case for exemple i believe the sanction is completly disproportionate.
If in case one of the parties is not satisfied with the result most probably the user, he/they can ask a third-party mediator like Askgambler, Askgambler if agree to mediate will ask for all the pieces of evidence and their decision is final as agreed by both parties.
Hopefully, this case will be resolved here I know Stake has a good history when it comes to resolving cases so we'll see
First of all thank you, i will check on "Askgambler" if my case doesn't get solved here. I also hope my case get solved, since we are talking about a lot of money.