Can you discuss how this ended up getting resolved? Having similar issues
For starters, create a fresh scam accusation like OP did. Follow this scam reporting format. make sure you include all the necessary evidence to make your scam accusation legitmate.
[b][color=black]What happened: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]
You are also going to keep pestering them until they work on your issue in case of any delay. History has it that they have a habit of taking months to resolves issues, that is if they are to resolve it.