Yes if a friendly match can end up in a tie, why does it states on the market and also on my bet that it includes overtime? are you trying to confusing the players even if you are not responsible for the information on the market?
1. I can find more examples from the friendly matchesi with overtime. Even if it is true that a friendly match can be a draw, then why can't you write about it? Or is it a random situation and players need to
guess whether they will play overtime or not, is that really fair in your opinion?
2.
https://sportsbet.io/help-centre/help-place-a-bet/help-placing-a-bet-general-betting-rules/basketballHere is the basketball beting rules from sportsbet.io and:
In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time. You even considered the situation where there is no draw but overtime is played, but not where they played a draw game and overtime is not played. It is just your fault not to descripe that situation in the rules.
3. Support said in the conversation that a nba summer league game could ended with a tie, please give me a example about that. Or is the support using this reason to dismiss me?