Hello

https://talkimg.com/images/2023/09/14/6PQ1W.png
https://imgur.com/a/gj5XoXs

After 2 days of not responding they contacted me now. Hope they will resolve this
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I understand that the case is now back in motion and your KYC is now under review? In that case, we'll better wait for the result. Please keep us updated.
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No, I just placed again my withdrawal request as they told me on my email. Still "under review"... Did not do the KYC, which I will be happy to complete