Fortunejack scam me for 279.6 usdt

Cashback bonus on my 3rd deposit 20%
Fortunejack does not immediately credit the bonus to your balance. He awards a bonus in the form of “free money”. This money still needs to be bet and only if you win, the money will be transferred to the balance.
Fortunejack figured out how to deceive its users (perhaps this is an unaccounted for situation) - it credits this same bonus money, but makes the possible maximum bet less than the bonus amount! And after this, the bonus cannot be used because a message pops up that the bet size is too high! Also, you cannot split the bonus into parts.

I wrote to the casino support asking why you apply restrictions to bonus money? And you create a system in which you are, in fact, a fraudster! But I never received a clear answer.
I lost a large amount of money and I am entitled to this bonus!
I also asked Fortunejack to resolve this issue and suggested several options for a solution:
1. cancel the maximum bet limit on bonus money
2. credit bonus money to the balance with the requirement of a 1x wager - in fact, these are similar conditions, only there I will be able to place bets at 0.5USDT and although it will be terribly uncomfortable, it will be possible to take advantage of my bonus!

Fortunejack replied that everything was according to the rules and that nothing could be done!

I want to clarify that it is normal if the office wants to limit the size of the bet or refuse a bonus. But in this situation, the bonus was offered to me and at the moment when I activated it, they promised it to me! And what Fortunejack did was a bonus scam! He kind of gave it to me, but at the same time it’s impossible to use!

Fortunejack does not need to look for someone to blame on a third party! There are only two sides: Me and the Casino. And in the example I described, the casino created the conditions under which fraud with a bonus occurs on the part of the casino!
I offered you honest options to solve the problem!
Now it remains for the casino side to decide what to do - you can do evenly as I wrote to you above. Or you can use this scam to enrich yourself!
Your reputation will depend on your decision!

Bonus amount 279.6USD