Hello, robelneo

First,
"After careful consideration of your case, AskGamblers Complaint Team reached to the conclusion that you must forward the dispute in front of the relevant Gambling Authority directly as they are the only competent authority to conduct proper investigation and reach to justified decision whether there was any breach of the regulatory requirements or not."

Askgamblers refused to help me so i do not regret the decision i took to contact them.
I'am greatful for the help you have provided to me.
However as i explained in my comment, i do not apreciate you trying to discreditate me because i looked for help somewhere else.

I hope you understand my point of view.

have a nice day