Hi Jorjorjo1234,
First of all I want to say we really value you as a player at Sportsbet.
As others have already indicated, this game ended in a draw (there was no OT) so Shimane Susanoo Magic +2.5 was the winning side.
You can chalk this up as a "bad beat" and better luck with your future wagers.
Best,
jeremypwr
Hello

This is not "bad beat" if theres a series game with a random factor. I know it is a part of sportsbet but if theres a random factor that the game can go into overetime or not where it is not clear, then the booker should not open the market. If you say the game can ended in a draw, then I already showed you a game where I bet on it and then they go into the overtime. So how should we as player know in the same situation where the result could be a lot different?
And the main point here is the support try to spread wrong information, you cant find any kind of games where the matches are in the same situation (scores) and lead to different result. Like in premier league you always know theres no overtime played in the matches when it is tie. But what about now it could go into overtime and could not go into overtime??? The rules are just not consistent