I announce that I received the money today. The day after I posted my story here. So it probably helped. Still, I was left with a bad feeling. Thanks for help
Glad to hear that your issue got resolved on time, and the Bitsler team have kept up to one expectation of them, that even though they are not active here in the forum, they still check around their thread to fish out any possible complaints and try to resolve them such as in this case.
You don't have to have such bad feelings anymore since you have received the funds, there is always a reason for every incident that happens.