Back in the day bookies used to offer only spread, moneyline, and over/under on most games. There was no with OT or without OT. If you bet a team -3 and the team won by exactly 3 the bet ended up being a wash.
Nowdays they have added the draw option in there and if you bet team A -3 and they win by exactly 3, you are a loser. You should have bet on Draw to win. It's a little shady IMO but it's clear. It gives the casino a little more house advantage is all i'm saying.
I don't think it's fair to title your thread "DO NOT BET ANYMORE ON SPORTSBET.IO, wrong bet decision on unusual match" when it's clear that you do not understand what happened even when people are trying to explain it to you. Yes, it sucks, but you should be aware of the rules of a match if you're going to make a bet. The bookie themselves did nothing wrong here, if you want to be angry or disappointed, you should direct your frustration to yourself for not knowing the rules.
It is not roulette and the casino doesnt need house advantage since they already has it in their quotes.
It is just like a football game that could ended in 80 minutes or 70 minutes where you have no idea how they will play.
Im not playing casino, it is sportsbet where all the rules should be clear. Sure I should know that the game could ended with a tie, but how should I know that if I already bet on a game before that also played OT as friendly game? And I am disappointed to the wrong information from the support, where they try to lying to me.
The site itsself has nothing to do with your bet man. You're not getting it. The site did not call the team representative and say, "don't play overtime so we can fuck this bettor over". That decision was made by the teams playing. The game was recorded as a tie, and sportsbet is paying bets that picked correctly. You picked incorrectly and it is your responsibility to know that the teams could decide against playing overtime, not the sites responsibility to inform you of the rules of the league.
Here's an example I hope you understand. Let's say I live in a place where marijuana is legal. I can smoke all day long or visit a shop and buy it. Then I decide to move to a place where it is not legal, but I didn't know that. I smoke a joint like I used to and a cop sees me and arrests me. Well, I didn't know the law here is not going to get me out of trouble. If I am moving, it is my responsibility to know the laws where I am moving to. Same as the bet you made, it is your responsibility to be informed. Google is your friend. The site has nothing to do with anything.