Next time, you'll read the full topic, friend. When this casino comes to casino.guru I'll be one of the first who will rate 1 star to them.
I mean, NOONE withdrew money there for weeks. NOONE. Because of this email scam. Moderators should take a look at this casino and close the topic.
And verification - it made me laugh. There were users that said - if they scamming you, then create a scam accusation. This casino doesn't have many to pay off winnings. If you win there 50k they block you immediately.
Good catch I even praise this casino as having a license from my country but unfortunately they did not live up to expectations, OP should address concern here before launching a marketing campaign, their domain is all about luck but unfortunately they are facing tough luck now users complaining of bugs, all that they spent will go to waste if they cannot fix and resolve all these issues.
The issues of bug fixing is now a rampant issue now with casinos. I just believe most casinos uses it as an excuse to do away with some critical mistakes attached with their various casinos. This is the reason why it is advisable to do a review on your website if you are not sure of your developers so that the community can be of help to you in terms of discovery and recommendations for possible solutions. As you have said advising OP to look into their casino is the best option they can take for the moment otherwise all their efforts would be in vain coupled with the resources spent in building the casino to finishing touch.