This does not really look good for an upcoming casino like yours, as you are already breaking the trust of your customers, which you still don't even have a lot of, and this will also reduce your chances of getting many, unless those who are not aware of your ongoing system error are, if it's not a voluntary action from your own end.
The last login was 3 days ago it is irresponsible not to update the community on the development of the platform yes they are fixing it now but 3 days are just too long to update us of the development, people will suspect that they do not have a security admin and their platform just hire people to manage their platform in a case to case basis, in short, they are hiring freelancers because if they have one on their team they will announce it.
I read that they've got a license from Pagcor and getting a license there, is not cheap, they spent on a license but not on the developers who can manage their platform, which is not good and they have a lot of catching up to do in case they want to come back here.