Thanks guys, your responses means a lot and kind of build me up a bit, especially from you John. Problem is when potential customer is visiting my thread and see red it will scare him off and bout 80% of users don't even bother to look in to the situation and check what the negative is for and who gave it. I think the trust system should be only based on communication between two parties like ebay (you buy something from someone or use their services and then you can leave them feedback accordingly) Just a thought