I've been on sportsbet.io for 2 years, and before this, I thought everything was fine, but now I feel like there are slowly emerging problems on sportsbet.io.
One thing I can tell you with confidence is that the Sportsbet representatives in the forum are very active and try address points of contention very quickly. If you or other members have any issues that are posted here, I am sure they will be addressed within an acceptable time.
Hi Jorjorjo1234,
First of all I want to say we really value you as a player at Sportsbet.
As others have already indicated, this game ended in a draw (there was no OT) so Shimane Susanoo Magic +2.5 was the winning side.
You can chalk this up as a "bad beat" and better luck with your future wagers.
Best,
jeremypwr
I hope you understand the reply given by jeremypwr, clearly Sportsbet value you as one of their players. If you put this particular experience down to a learning process you will probably move forward and not look back.