i'm not sure what to do at this point. i wish they would speak to me directly and tell me which accounts and maybe i can help them. i am willing to work with them if theres any info i can provide. i do not have anything to hide.
why are they so shady? ive read that these 3rd party commissions do not do anything for the players and side with the casino.
The problem is your multi-accounting. Nothing else at this point.
At this point we really see how important to read the casino TOS so that we will not became ignorant if case like this appears. But maybe he can still settle it up with Rollbit and ask politely about possible resolution of this case since if he push it on higher level maybe he might be in trouble especially if Rollbit present that evidence about multi-account which is really forbidden to have on all casino if I'm not wrong with that word. The affected amount is not small so maybe he should settle it and act nicely since if he's so rude towards them for that he will be ignored.