You don't need to file a "class action" to raise a flag. If you have a case and the DTs find your evidences are compelling and reasonable [some will prefer to have it beyond doubt], they'll support. For the time being, I agree that the best way is to wait and see if they'll response, there's a chance it's just a... glitch, or probably multiple things simply coincided.
I read correctly that your "normal" bets are also limited? Not only the bets with Free Money? Is it possible that they're asking for KYC? It's quite a known practice for a platform to limit someone's bet during a KYC process.
all bets for all sports limited. No ask KYC process.
Today I received another response from Fortunejack in which they refuse to help me. They also wrote that from today they will deprive my account of the opportunity to use bonuses! This is apparently the last word on which they don’t leave me a chance to use my cashback at all.
Also, a representative from Fortunjack visits the site every day, but refuses to comment on the situation. Although I already wrote in private messages and in the topic and also by email to Fortunejack.
Fortunejack offered me a bonus, after fulfilling the conditions for the bonus, he simply deprived me of the bonus! Fortunejack uses bonus scams!
Starting today, I am going to create a request to issue Fortunjack a red flag and I ask all victims to join the complaint!!!
I also ask experienced users to explain how this is done! Because I’m not very good at this
May I suggest you to pursue other means of resolution before escalating it to a flag? Raising a complaint to an ADR like
, perhaps? I can guide you to raise a flag [though my support on the flag is yet to be decided] if you want to go straight to it, but... I just think you might be interested to try to deescalate the situation?