Im assuming you are the owner of bitco.in and funtoken..
It is FreeBitco.in, not 'bitco.in'. Maybe you have made a typo. Anyway, FreeBitco team isn't the owner of FUNToken, they hold a part of the token only.
The live support is really bad..... they didn't help me. They ask for screenshots, and told me that they work for Dplay casino, not xfun.bet... while I contacted trough xfun.bet...
Both dPlay casino and xFun casino are related to Funtoken.io, but only dPlay.casino is owned by Freebitco.in. Perhaps, the live support agent of those platforms are same. Maybe they were confused when you reached them. Freebitco team hasn't mentioned anywhere that they own xFun casino.