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Maybe he is trying to get his funds back without any hassle so maybe he wants to avoid reporting to the police. And here only got to know Op's side of the story, the casino representative has not yet given any information from their side. Before any decision can be made after seeing the information provided by both parties, it is difficult to find any real cause of this problem. Casinos often give various excuses for not giving withdrawals to gamblers, if this is something like that OP should definitely file a police report against them.
That’s true. The only thing is… this is not a withdraw. I had the withdraw, and then you’ll need to swapp te tokens because you can’t trade or sell xfun. So you need to swapp the xfun to fun in their wallet, and then my funds vanished.
This creates a complicated problem for you and you are stuck on that site with your funds. Since the xfun token cannot be traded, you have swapped those tokens, so where did the withdrawal money go after swapping the token? This website is treating you in a way that is frustrating for any gambler. Is their support team still interested in helping you? If they are not willing to help then you have to take strict action against them. Because they are systematically thinking of not returning your money.