⭐ Merited by JollyGood (1)
Is there anything that can be done to resolve the negative trust or is this the final judgement on this account?
There's strong evidence and might you have a slim chance to convince them.Once @JollyGood said,
Correct me if I'm wrong, but I haven't see @JollyGood ever remove his feedback, it will always stand, the difference is the color he use.
I have removed and revised feedback on numerous occasions. I am not as strict or as stubborn as some might make me out to be 
On several occasions I gave completely incorrect feedback and removed/revised it. On some occasions I revised the feedback after the member posted and contributed positively regularly over a period of time.
You may try it in your case which we know is the only way to rig the negative tag or revise into a neutral if you're a lucky one.