Let me be clear. I ordered a withdrawal of $740, before that I was withdrawn $50, and in total I made a deposit of $700. The total profit was $90. I still haven't received my money yet if anyone is interested.
Its actually a simple case, probably something flag their security system hence they asked for KYC
If you didnt do anything suspicious on their site then all you can do is wait until they cleared your KYC. There has been many cases around with Duelbits but all of those cases that show no foul play on their site will be granted access to withdraw from their site so all you gotta do is wait. Complaining here wont help you a bit though