Yes, I'm sure that every gambler has a favorite gambling site and they play there more often than other casinos. Some of the things that make me feel at home at my favorite online casino are:
1. Convenience
2. Great customer service
3. Never have deposit and withdrawal problems
4. Promotions they offer
5. Have a complete game

I always prioritize the 5 things above to find out how good their service is. If any of these 5 things are not good then I will never bavk to that gambling site.