The customers (buyer) is the one that must assume all the risk. If you are going into a purchase of a machine that mines bitcoin thinking it should be relatively safe or risk free then all the years of bad deals bad players and ups and downs of BTC is never going to dissuade people from buying what amounts to to a HUGE risk. You can't reasonably trust anything or anyone, all deference to Spondoolies who I personally think are very reputable players so far, in bitcoin and even if they provide stellar 100% service you are dealing with an larger number of failure points from chip, to board to supply chain etc. You do your research. Arguing with a manufacturer about how they sell or price is valid. I would say that if you are not happy with the explanation they provide WALK AWAY AND DON'T BUY. Simple. I don't see how it is productive to hound them into changing policy if they are making a determination they do things a certain way. You won't be getting them to change. Point out their limits, ask them why they do it that way then walk away and don't look back. That is something I wish 1000s had done in the BFL, KnC, Black Arrow, Bitmine or HF or Cointerra or Avalon Batch 3 / Group chip buys.

Given what has happened so far we can see the Spondoolies is doing it's best to resolve any confusion and help customers with questions. Very responsive at this stage there are few others delivering on time and to spec like Spondoolies but again if you don't like the price or the terms walk away and don't buy after you point it out to everyone. That is fair. My take on this is they are reasonable people. They are doing what they can to produce miners and chips and getting them to the public in an open way. Which given the recent move by many fabricators to sell to the deepest pockets Spondoolies is different. At some point in the near future individual home miners are doomed to collectivise anyhow so pooling resources will mean larger and larger orders and CONTRACTS. NEVER TRUST ANYONE IN BITCOINLAND... DO YOUR RESEARCH. YOU ASSUME ALL THE RISK EVERY TIME AND NO ONE IS TO BLAME BUT YOU WHEN YOU LOSE IT ALL. NEVER ONLY RISK WHAT YOU CAN'T CAN AFFORD TO LOSE. That is the bottomline to all the posts about the terms of sale in any miner fabricator thread.

There is a reason for this stickied post from a long time Moderator and Hash Fast victim Gmaxwell READ IT: https://bitcointalk.org/index.php?topic=504530.0

And a reason for rating companies here from Dogie READ IT: https://bitcointalk.org/index.php?topic=456691

Can we let the people who are interested in asking questions about the terms and price and other aspects because they want to buy talk? I get you want to push the agenda that buying any miner is foolish. You might have a point again that is why the sticky is there and a reason why Dogie took the time to rate the companies selling miners. Let the thread mature so that people with valid questions about the product or orders can do just that. This is why all fabricators should start self-moderated threads. Asked and answered. If you got more concerns EMAIL them. They will be glad to explain it in detail without cluttering the thread with 100s of posts that will be repeated 100's of times over the next 12 to 18 months.