Even though those 100 users who review their service did not continue to use it afterwards but everyone of them (expect a few) review their service top notch and excellent

If the Mixin Safe Service was not trustable, had flaws then why people did not highlight in the review ? I must say it is a wrong behavior for most of the reviewers to review "Good" only (Maybe they got the money from the company so its hard to say bad words about them)
We couldn't review the service backend. That's where they got hacked.