I've been asked for KYC. Sent documents at 22nd September, and still waiting to be able to withdraw money. To be honest, I didn't expect this from them.
Sometimes, these casinos take a while to have your KYC documents verified, so it looks like you are going to have to wait a little more. My question is, did they give you ETA (The approximate time they expect your submitted KYC documents to have been verified by their team)?