I also think it's possible that there might be activity that triggers the system and in the end it asks for KYC on the account, but if the system doesn't detect anything strange maybe it won't ask for KYC, who knows, the system detects money laundering or the user does something that he thinks is fraudulent. , but I don't want to accuse him and draw further conclusions about the problem that clearly patience is needed.

I am also sure that Duelbits will process and solve all the problems including processing the withdrawal if everything has been completed, there is nothing that can be done to make it process faster, maybe an in-depth examination is needed to process it, no one knows the real problem, so be patient is the key to the answer as long as it doesn't take weeks.