OP seems to be a typical abuser as we often see here.
Thank you for the explanation. It increases the trust.
If I can remember correctly, you sponsored one of the IPL pools a few years back, didn't you?
Just because this no name casino says he violated the terms you just believe them?
It seems pretty convenient to say he violated all 3 of the bonus terms, haha.
If the bonus was 125% of 500$, why did they cancel 5000$.
That is the problem with welcome bonus money anyway. They offer a "lucrative bonus" with insane rules to get these bonus available to withdraw. And even if you manage to complete the requested wager and whatever they might come and talk about some problems or violations.
If he is a bonus abuser he could have been flagged when he registered or latest when he claimed the bonus. But now, they wait if he loses the money and in case he wins they then start what we see now.
Basically they offer him a lose - lose situation, lose the deposit/bonus, get 0. Play through and get some profit, get 0. Freerolling the customer is the oldest page in the book for sites like this one.