Their support tells that I should do it by myself.
That's their live support. The screenshot you posted in the OP is your conversation with a support agent on their live chat. Send an email to the email address I posted in my previous post.
I won't quit gambling...
I didn't think you would.
but that saves from losing big sums of money.
Perhaps, but that's questionable. Going around and betting on different casinos doesn't show you want to quit. Perhaps you have self-control to prevent big losses but you aren't looking to stop gambling, and losing is a big part of the game.
I contacted they by their email adress, this is the adress of live support.
Ofc I won't quit gambling, because its hard to do. I can stop gambling for a few months, or even a year. But in one day I'll gamble again. This is the way. But this fact doesn't allow the casino to not block me.
Again, please read complaint to the coins.game. Same situation but i didn't get my paycheck yet. And complaining about this casino helps me to hate it and avoid it. Because as I'm aware if you do BS on casino, it may block you when you'll win big.