What do you mean by purple support?
If you mean customers care support and you are using a recommended bitcoin wallet, you can ask any question about an issue that you are having, we may render some help which might solve the problem.
I mean to say, for example, Freewallet and others online wallets like binance not have the Bitcoin Purple for deposit, this what's I trying to say. And to ask if are wallets like mentioned before that have the option to deposit BTCP.
Thanks.
All the best.