Richy Casino is working on a product we want to be proud of But every product or company can't be perfect in the beginning of it's way. You showed us issues we have on our platform - we reacted for too long. It should not be this way. And we have to accept the consequences for this - trust to our product has been lurched.

We had a lot of changes in the team and in the work processes. We have investigated the problems you mentioned before and fixed them. But not only these cases, even more.

We understand we can't win you back as our player, but we want to make it right. If you have faced any issue with withdrawal or KYC or email notifications - please provide us privately or openly on the thread with your user ID so we could proceed with your withdrawal or resolving your issue.

Richy team does not intend to scam our players or steal your funds and we hope our work will proof this.

Have a good day. Richy.