I recommend AGAINST this service with all my might.
-snip-
I can see the frustration here, Would you be kind enough to share the proof of your transaction, So that team can review and we can also see what happened here? Abusing and using such language wont solve here anything, If you want them to look into your query you must provide some proofs.
And no I won't be posting proof because only YoMix can fix this issue and by posting about it here I would be effectively de-anonymizing my transaction.
When you post your complaints openly on the forum, I think it's reasonable for other users to ask for some proof.
Suppose you don't want to be seen by other users besides you and Yo!Mix, why don't you discuss it via PM instead?
I inputed a scammer's bitcoin address when sending BTC through the mixer by mistake.
Even if you want to receive or send Bitcoin, the general standard is to check the address carefully when transacting.
Bitcoin payments are irreversible
A Bitcoin transaction cannot be reversed, it can only be refunded by the person receiving the funds. -snip-