Hello, I have an interesting situation with RooBet.
I made a deposit by mistake to wrong network. I sent 3.1ETH from my metamask wallet bsc network to their ETH wallet, now the money is hanging in their wallet but on bsc network.
I wrote to their support to connect to the wallet and send the money back. But they replied that the entire system is automated and they can't help.
Is there really no way out in this case? if these wallets are assigned to some exchange, then the exchange could send the money back?
If someone helps to solve this problem, I will transfer 50% of the total amount for the help.
Sooo.. I made this mistake around 440 days ago. I'm writing again to inquire if there have been any changes during this time that would allow me to recover this amount?