Hi,
go to Trustpilot and look up the customer reviews for Kraken, then check out the 1 star ratings. There is a flood of them complaining about having their accounts closed for not apparent reason.
Now I am not sure if those reviews might possibly be fake, or written by bots. At the same time it does seem really concerning. What is your opinion on it. Does Kraken maybe have issues that are brewing in the background, and would it be wise to not use them anymore?
Generally I've mostly read good opinions on them, they are often brought up when the subject is trustworthy exchanges. I just didn't know what to think about that absurd amount of negative reviews, and something seems fishy about it.
First, when you build something, people are always going to complain and make an issue out of one thing or the other. People complained and rated X (twitter) 1 star, Threads got created and they got 1 star from some users, Binance which happens to be the world's leading crypto exchange platform has a lot of 1 star rating. Secondly, it could end up being that some folks just want to bring them down, because I truly do not understand how 63% of their rating on Trustpilot is 1 star while other platforms think highly of them with 4.5 - 5 star ratings. It could be bots but most likely triggered by an angry fellow. I'm saying this because I've actually witnessed a few projects go through such.