Post
Topic
Board Hardware
Re: Antminer S19 95TH setup
by
DaveF
on 01/11/2023, 13:49:15 UTC
Could be the power bar, could be the cable.
I would wait to hear back from the seller.
Here in *theory* taking it apart and checking the cables should not invalidate the warranty since you do have to pull miners apart now and then to clean out the dust.
In reality, since you bought it from a reseller through Amazon, they can make any rules they want about what you can and cannot do. I would wait to see what they say.

If they don't respond or fix it for you get Amazon involved as early in the process as possible.

-Dave
Hi Dave,
I talked to Larry from customer service and after all the things he suggested I do (I reseated the connectors that are underneath the above lid, upgraded the firmware, and restarted the miner), there were still 2 boards. Number 1 was still not available.
So now I have to send the Antminer across the country to Richmondhill, BC for repairs.
It looks a bit wrong as I have a brand new product that will become a "repaired" product that actually does not have the same value as the brand new one. He offered 80$ for the loss I would have in mining till the miner will be back from repairs. I am not too happy about the whole outcome, however if I talk to Amazon, I guess they will stick to the seller, and I will get my money back, if I get it back, in 30 days.
So I will send the miner for repairs in the end, and see what becomes from that.
I will call Amazon just to see what they say, however I am a bit disappointed in how they solve such issue.

The miner was not new, there have not been new S19 95TH out there for a while.
Lightly used / refurbished perhaps. But, not new.
Just saying this because if the seller / Amazon decide to give you a hassle about the return (doubtful since Amazon is very good with this) you could probably use that to help with getting your money back.

-Dave