I have a bad experience on live games of this casino specifically the screen ration when using wide screen device since it force me to landscape my device just to play the game while the video quality is doesn’t adapt automatically to higher resolution when I’m on landscape mode.
I just decrease the text size on my browser to make their live games playable on portrait mode but the screen is zoom out so it’s very hard to see the complete detail of the game.
Have you contacted their support?
Contacted the support the time I post this comment. I play yesterday and surprised that they already updated their live casino quickly. All live games is already playable in portrait mode with better aspect ratio on screen while the video quality is already improved drastically compared when I play the game previously which the quality of video is poor without any option to improve it.
Both landscape and portrait mode is working perfectly. I’m not sure if this is due to my report but everything is improved now. Nice support team hearing feedback from customers!