Re: illegal and humiliating video verification in Rollbit.com
OP was subject to further KYC checks due to the initial information not being enough to verify we were dealing with the true account controller.
Keep in mind this call, and any actions on the call, are completely voluntary. The sole purpose of such calls is to verify identity. These are specifically good for cases where we may expect prolific abuse (repeat abusers).
Keep in mind this call, and any actions on the call, are completely voluntary. The sole purpose of such calls is to verify identity. These are specifically good for cases where we may expect prolific abuse (repeat abusers).
Honestly, this justification of yours is a bunch of nonsense. After this harassment, are you sure that the OP owns that Binance account and how do you confirm if someone does not have an account on Binance but uses instant (NO-KYC) exchange?
Can you state the reason for the initial KYC check and what exactly was missing to prove the ownership of the account, because you asked for additional harassment of the user?
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Video KYC interviews are certainly not unheard of. While it may be uncommon, it's not something exclusive to Rollbit. I'm aware of examples, including from personal experience, from much larger services than ours.
I have never heard of someone requesting access to an exchange account or email inbox.
"Unusual" wouldn't be the first word I'd use to describe what OP is claiming Rollbit required of him, and it would have been nice if he'd provided some evidence that any of this actually happened, because if it is indeed true it's disturbing. And OP, I'm not accusing you of lying; I'm just being skeptical of what I see as an extraordinary claim.
Honestly, when I first read the subject of this topic, I thought that they were asking for something perverse from him.
They just announced about this disgrace, they don't seem to deny that this happened. The way Rollbit runs its business is exactly what we are fighting against on this forum.