That's because they're not under CEG [casino e-gaming] , their license is under CIL [Curacao Interactive Licensing] , as shown on the bottom of their website, on the seal of validation

But yeah, I was waiting for Gekke's confirmation about no response from them, and support the flag or remain silence based on his answer, as well as planning to make a post consisting a list of open scam accusations against them to be used as a reference for their tag.

It'll be best to keep forum members informed about the risk they might face when playing on BC for the time being, a silence while their account got in trouble.