I advise everyone to stay as far away as possible from this broker. I deposited some funds earlier since I wanted to check out what they were offering and proceeded to complete KYC verification which is pretty much mandatory with these brokers.
I submitted everything including face verification, but they didn't accept my ID stating my photo was old which is bizarre since that ID is a one-time permanent ID card. This ID was accepted pretty quickly by Betinasia btw.
I am unable to withdraw my deposit now due to this issue which is messed up to say the least.
When these things happen I check this announcement and it goes back to October 18, 2017, this thread is already 6 years you better post your accusation in the
Scam Accusation and include all your proof just be sure you follow the right format this is to warn others here, checking the internet there are already scam reports that go back to 2017.
Op is not very active here but he is online and he addressed your post you can follow his instructions but it's still better to open an accusation and only mark it resolved if they address and resolve your issue.