Hello everyone, before using this platform, please take a look at the scam community. Their shadows are everywhere.
Stake also had a time where we've seen 5-10 scam accusation posts and then Stuna replied to one of them and that showed what was really behind all this. Whilst it's important to attend and respond to many accusations as possible, you need to also appreciate there are lots of scammers trying to take advantage of the sites - from our experience, as users, we placed a $5k bet on the NBA with BCGame, if it won the $10k withdrawal would be processed instantly.
But you see users with an issue of $3k withdrawal being flagged, so it's not the amount, it's what the user is doing.
Now how many resources they choose to dedicate to these scammers and to respond to accusations on so many forums e.g. Bitcointalk, AskGamblers, CasinoGuru - it's up to them.
But Stake has also stopped responding to some scammers here and it brought "quiet" in the forum where you barely see accusations against them, genuine users with genuine issues must receive responses, but when bad guys take advantage of it - that creates a problem for everyone, that's the main issue here. Nonetheless we also asked BCGame to share some insights here and respond, but please take what we say into consideration as well.