No, you haven't been scammed because Fortune Jack has been active on this forum for long time and their representatives always solves the problems that arise to the users of the site. I hope that you'll also get your solution very soon, but I must say that KYC in initial days is way better then doing KYC for withdrawal purpose because most of the casinos check so many factors before completing the KYC of the users who have deposited money and now they want to withdraw the winnings.