Hello Bitcoin Forum,

We understand that there have been concerns within our user base regarding account security, and we would like to take this opportunity to address the issue comprehensively.

First and foremost, we want to address that falsely accusing the company of stealing is a serious offense, and in this case it’s totally unfounded.

BetInAsia has never engaged in any activity that involves stealing funds from our users. Our commitment to providing a secure and trustworthy platform for sports betting remains unwavering.

Upon investigation, it has come to our attention that the incidents of stolen funds were largely attributed to users accessing phishing websites that mimic Orbit Exchange, our partner platform. These fraudulent sites aimed to deceive users that are googling for Orbit-related keywords, into providing sensitive information, consequently compromising their accounts. We strongly advise all our users to exercise extreme caution and only access BetInAsia through the official channels to avoid falling victim to such scams.

In response to these incidents, we have implemented additional security measures, with a particular emphasis on the importance of two-factor authentication (2FA). Since the introduction of 2FA, there has been a significant reduction in unauthorized access and incidents of stolen funds. We urge all our users to enable 2FA on their accounts (both on Portal and OrbitX) to enhance the security of their personal information and funds.

We understand the frustration and concern that such incidents can cause, and we want to assure our users that BetInAsia is committed to continuously improving our security protocols to safeguard your accounts and funds. Our customer support team is available around the clock to assist with any security-related inquiries or concerns.

We appreciate your understanding and ongoing support as we work together to maintain a secure and enjoyable betting environment for all our users. If you have any further questions or concerns, please do not hesitate to reach out to our Customer support team.

Best regards,
BetInAsia Team