I don't know why people still trading with Paxful, it's full of scammers even with the first look at trades and offers of vendors with unbelievable offers of -20% or more. Lately, a lot of issues happened with this platform that indicates that it's should be avoided.
I think the escrow service is so bad when a trade goes wrong. They may mistakenly give credit to the scammer side. Beside that, there are many other platforms with much less trouble and even offering less fees.