Post
Topic
Board Bitcoin Technical Support
Re: Unusual mnemonic seed and alternative recovery options
by
whanau
on 21/11/2023, 20:08:19 UTC
> email addresses are stored in a case-sensitive format in Blockchain.com's database. So, if you try to login to your Blockchain defi wallet with the email address "abc@example.com" and you initially configured your email address as "Abc@example.com" then you will not receive an authorization email.

Try entering the email address with caps lock on.
Also try with caps lock on after any a,q,z, in the email address.

I often hit   caps lock+a   at the same time.